Why has my Stream been split across pay periods?

With Wagestream, you have access to earnings right up until payday so for anyone who is on an Arrears schedule like yours, there will always be a date range in which you have access to wages from two pay periods at once: the previous pay period (as you've not been paid for this yet) and the current pay period (the one we're in right now). We refer to this as the Arrears Zone.

Any streams performed during this Arrears Zone may be accessing earnings from either your previous pay period, the current pay period (so will be carried over to your next paycheck), or both (split across paychecks then carried over). Which pay period(s) your streams come from will depend on how much you have earned at the time of streaming:

  1. If you have earned enough money in the current pay period to cover the amount being streamed, the full stream will be carried over and reconciled on the future payday.
  2. If you have not earned enough money in the current pay period to cover the amount being streamed, we will:
  • Take as much as we can from the current pay period, and then take the remaining amount from the previous period
  • If you haven't got any available balance in the current pay period, the full amount being streamed will be reconciled from the previous pay period

More details of how this breakdown happens can be found on the balance calculation page by tapping the ℹ️ icon in the Track header. 

You can check when an individual stream will be reconciled by selecting Streams on the Track page of the app, tapping on the stream you would like to view, and then scrolling to Settlement details.