💸 Stream is the feature in the Financial Wellbeing app that allows you to transfer your earned wages before payday:

• Log in to the Financial Wellbeing app.

• Tap Stream in the middle of the bottom navigation bar.

• You will see 2 numbers in the middle circle on the screen

  1. The top number is your available balance to withdraw

  2. The lower number is the amount you have selected to withdraw

• Move the multicoloured slider bar to select the amount you wish to transfer.

• Tap the ‘Pay me now’ button at the bottom to confirm the amount.

• Confirm the amount and bank account details are correct.

NOTE: If your banking details are not correct, do not perform the stream and instead speak with your employer to ensure the bank details they hold for you are corrected. Wagestream is unable to update your bank details on your behalf for security reasons. Please see How do I change my banking or personal details?

🕒 How long will it take?

🇬🇧 In the UK, transfers are sent via Faster Payments and should complete within a few seconds but occasionally may take up to 4 hours to reach your bank account. You will always receive an email confirmation once the stream has been processed and you'll be able to check the status of a stream under your Stream history. If it's been longer than 4 hours, and you've still not received your stream, you'll need to speak with your bank.