⚠️ App Troubleshooting
Troubleshooting app issues
How to resolve common app issues
Why can't I Stream?
Why can’t I put more than £100 / £1000 in my Build pot?
I'm having trouble verifying my identity
I'm having trouble accessing the app
Why has my account been paused or disabled?
What to do if you have an issue with Discounts or Cashback